Terms of Use

Last updated 2026-09-26

Tellody is a brand operated by an individual entrepreneur registered in the Republic of Armenia ("Tellody", "we", "us"). Operator: Christian Manukyan IE, Yerevan, Armenia. Contact: [email protected]. Our full postal address is available on request.

1. Acceptance and eligibility

These Terms of Use (the "Terms") are a binding agreement between you and Tellody. They govern your use of tellody.ai, app.tellody.ai, and every song, page, email and API we provide (together, the "Service"). By creating an account, ticking the acceptance box at sign-up, or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 16 years old to use the Service. By using it you confirm that you are 16 or older and legally able to enter into this agreement. If we learn that an account belongs to someone under 16 we will close it. You must be 18 or older (or have a parent's or guardian's permission) to make a purchase. You may not use the Service on behalf of a company unless you have authority to bind it, in which case "you" includes that company.

2. The service

Tellody turns a story you write or dictate into a personalised song: lyrics, a rendered audio track and a cover image. Lyrics are written by a large language model, the audio is rendered by third-party AI music generation services, the cover is drawn by an AI image model, and dictation is transcribed by an AI speech model.

Everything the Service produces (songs, lyrics and covers, together "Output") is generated by AI. Output may be inaccurate, incomplete, repetitive, or not what you expected; the same story will not produce the same song twice. We do not promise any particular quality, style, duration, language accuracy or emotional effect, and we do not promise that a song will sound like, or unlike, any particular artist. We may change, add or remove features, genres, voices, models and providers at any time.

3. Accounts and security

You sign in with a one-time link emailed to you, or with your Google account; there is no Tellody password. Anyone who can read that mailbox, or use that Google account, can use your account, so keep both secure and tell us at [email protected] if you believe your account has been accessed without your permission. You are responsible for everything done through your account until you tell us.

One person, one account. Do not create accounts for other people, create several accounts to collect free credits or bonuses more than once, or transfer an account. We may merge, suspend or close duplicate accounts and remove credits obtained through them.

4. Credits and refunds

The Service is paid for with credits. Credits are a limited licence to use the Service; they are not money, have no cash value, cannot be transferred, sold or exchanged, and are not refundable except as stated below or required by law.

Credits come in three kinds. Sign-up and bonus credits (referrals, shares, promotions) expire 90 days after they are granted. Purchased credits (the 1-, 3- and 10-song packs) do not expire. Every purchase is a one-time payment; nothing renews or is charged again automatically. Expiring credits are spent first, so a purchase is never consumed by an expiry you did not cause. Current prices, credit amounts and what each action costs are shown in the app before you pay; we may change them for future purchases with notice on the pricing page.

Prices include VAT or sales tax where applicable. Free songs are kept for 30 days and then deleted; paid songs stay until you delete them.

Payments are processed by Dodo Payments, our authorised reseller and merchant of record. Dodo Payments is the seller of record for your purchase: it collects and remits applicable VAT and sales taxes, issues invoices and receipts, and processes refunds and chargebacks. We never see your card details.

See our Refund & Cancellation Policy at tellody.ai/refund. A song you simply dislike is not a failure; "another take" is the remedy. Nothing in the Refund & Cancellation Policy removes a right the law of your country gives you that we cannot exclude. EU and UK consumers: by asking us to render a song straight away you agree that we begin performance immediately and acknowledge that you lose the 14-day right of withdrawal for that digital content once it has been delivered.

5. Acceptable use

You agree not to use the Service, or submit any story, name, lyric or instruction, to:

create content that is hateful, harassing, threatening, or that incites violence or discrimination against any person or group;
create sexual content involving anyone under 18, or any sexual content about a real person without their consent;
defame, humiliate, dox or impersonate a real person, including by using their name or likeness in a way that misleads others;
impersonate a real artist, band or performer, or request a song "by" or "in the voice of" a named artist;
submit lyrics, melodies or other material you do not own or have the right to use, or ask us to reproduce a copyrighted song;
break the law where you live, or use a song for fraud, spam, election interference or medical, legal or financial advice presented as authoritative;
probe, scrape, reverse-engineer, overload or interfere with the Service, bypass rate limits, credit checks or age requirements, or resell access to it;
train, fine-tune or benchmark competing AI models with content generated by the Service.

We may refuse, filter or remove any request or output that appears to violate this section, and our providers apply their own filters as well.

6. Your story and content

You keep every right you have in the stories, names, facts, recordings and instructions you submit ("Your Content"). You grant Tellody a worldwide, non-exclusive, royalty-free licence to store, copy, transmit, transcribe and process Your Content, and to send it to the providers named in section 8, solely to operate, secure and improve the Service and to make and deliver your songs. This licence ends when you delete the content or your account, except for copies kept in backups for a limited time and records we must keep by law.

Your stories are not used to train AI models, and we ask our providers not to use them for training either.

You warrant that you have the right to submit Your Content, including the right to share the names, facts and recordings it contains about other people, and that doing so does not breach any confidence, privacy right, intellectual property right or law.

7. Your songs

7.1 Your songs. Songs are made by third-party artificial-intelligence models. To the extent Tellody holds any rights in a song generated for you, we grant you a perpetual, worldwide, non-exclusive, royalty-free licence to download, keep, play, copy and share it for your personal, non-commercial purposes, including as a gift and on personal social-media accounts. Any other use, including commercial use, distribution to streaming services, monetisation or registration with collecting societies, is at your own risk and remains subject to our AI providers' terms and the rules of the platform you use.

7.2 No exclusivity or guarantee. AI models can produce similar or identical music for other people. Copyright may not exist in AI-generated music in some countries. Tellody does not warrant that any song is original, exclusive, eligible for copyright protection or free from third-party claims, and third-party platforms (for example, content-identification systems) may flag or restrict songs.

7.3 Our rights. Tellody may keep and use songs and Your Content to provide and secure the service, and may remove any song or suspend access if we receive a credible rights complaint or are required to by law or by a provider.

When you share a song using a public /s/ link, anyone with the link can play it and see its lyrics, cover and your first name, and Tellody may display that page and stream the song to visitors. You can stop sharing at any time. Tellody does not use your songs in demos, marketing or as sample content unless you have opted in; the default is no.

Every song is labelled as AI-generated on its page and in its metadata; do not remove that label or present a song as a human performance.

8. Third-party services

The Service depends on third parties, including AI language, speech and image models operated by OpenAI, third-party AI music generation services, Dodo Payments for payments, Resend for email, PostHog for analytics, Cloudflare and our hosting provider for delivery, and Google reCAPTCHA for abuse protection. Their terms and policies may apply to your use of the Service, and by using features that rely on them you accept that your content will be sent to them as described in the Privacy Policy. We do not control these providers and are not responsible for their availability, changes to their models or outputs, or their filtering decisions. We may replace any provider at any time.

9. Copyright complaints and takedown

We respect the rights of others and expect the same from you. If you believe content on the Service infringes your copyright or other rights, email [email protected] with the subject "Takedown" and include: the URL of the content; a description of the work you say is infringed and evidence you own it; your name, address and email; a statement that you believe in good faith the use is not authorised; and a statement, under penalty of perjury where applicable, that the notice is accurate and you are the rights holder or authorised to act for them.

We will remove or disable access to the content promptly on receipt of a complete notice and will inform the user who created it. That user may send a counter-notice with the same details and an explanation; if they do, we may restore the content unless you tell us within 10 business days that you have started legal proceedings. We close the accounts of repeat infringers.

10. Suspension and termination

You may stop using the Service at any time and may delete your account yourself on the Account page of the app, or ask us to by emailing [email protected]; we delete your stories, songs and personal data as described in the Privacy Policy, except records we must keep by law. Unused credits are forfeited when you delete your account. If you bought credits in the last 14 days and haven't used them, ask for a refund before deleting your account.

We may suspend or close your account, remove content or refuse service, with or without notice, if you breach these Terms, if we are required to by law or a provider, if your account is used for fraud or abuse, or if we discontinue the Service. If we close an account that did not breach these Terms, we will refund the unused purchased credits through the merchant of record. Sections 6, 7, 11 to 14 and any other terms which by their nature should survive continue after termination.

11. Disclaimers

The Service and all Output are provided "as is" and "as available". To the fullest extent permitted by law, Tellody disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements, that songs will be generated within any time, or that stored content will never be lost; keep your own copies of songs you care about.

Nothing in these Terms excludes or limits any warranty, right or remedy that applies to you as a consumer under the mandatory law of the country where you live and which cannot be excluded by agreement.

12. Limitation of liability

To the fullest extent permitted by law, Tellody and its owner, staff and providers are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or business, arising out of or connected with the Service or these Terms, however caused and under any theory of liability, even if we were told of the possibility.

To the fullest extent permitted by law, our total liability for all claims arising out of or connected with the Service or these Terms is limited to the greater of the amounts you paid to use the Service in the 12 months before the event giving rise to the claim and EUR 50.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any liability that cannot be limited under the mandatory law that applies to you.

13. Indemnity

You will defend, indemnify and hold harmless Tellody and its owner, staff and providers from any claim, loss, liability, damage and reasonable cost (including legal fees) arising from Your Content, your use of Output, your breach of these Terms, or your violation of any law or any third party's rights. We will tell you promptly about any such claim and may take over its defence at our own cost. This section does not apply to consumers where mandatory law prohibits such indemnities.

14. Governing law and disputes

These Terms and any dispute arising from them or from the Service are governed by the laws of the Republic of Armenia, without regard to its conflict-of-law rules. If you are a consumer in the European Union, the United Kingdom or another country whose law gives you mandatory protections, you keep those protections and may bring proceedings in the courts of your country of residence.

Before starting formal proceedings, you and Tellody agree to try to resolve any dispute informally: write to [email protected] describing the problem and what you want, and we will do the same to you, and both sides will negotiate in good faith for 30 days from that notice. If the dispute is not resolved within 30 days, it will be brought exclusively in the courts of Yerevan, Armenia, subject to the consumer rights above.

To the extent permitted by law, you and Tellody agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any class, collective or representative action.

15. Changes to these Terms

We may change these Terms as the Service changes. Each version carries a version date at the top. For material changes we will give at least 14 days' notice by email or an in-app notice before the new version takes effect, and using the Service after that date, or accepting the notice in the app, means you accept the new Terms. If you do not accept them, stop using the Service and ask us to delete your account. Changes required by law or to address a security issue may take effect immediately.

16. General

These Terms and the Privacy Policy are the whole agreement between you and Tellody about the Service. If any part of them is found unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver of it. You may not assign these Terms; we may assign them to a successor operating the Service, and will tell you if we do. Notices to you may be sent to the email address on your account.

17. Contact

Tellody (Christian Manukyan IE), Yerevan, Armenia · [email protected]